Shipping Policy

At The House of Noire, we are committed to delivering your favorite products quickly, safely, and reliably. Please read our shipping policy carefully to understand how we process and deliver your orders.

Domestic Shipping (Pakistan)

  • Shipping Charges: PKR 300 flat across Pakistan.

  • Dispatch Time: Orders are usually dispatched within our standard processing time.

  • Cash on Delivery (COD): COD is available on all domestic orders across Pakistan.

  • Courier Partner: We use Leopard Courier for domestic deliveries.

  • Standard Delivery Time: Estimated delivery within 6–7 working days, depending on your location.

  • Urgent Delivery: Urgent delivery may be available within approximately 2 days. Additional charges apply for urgent delivery. Please contact us on WhatsApp to confirm availability and charges.

International Shipping

  • Eligible Products: International shipping is available for eligible products.

  • Payment Method: Full payment in advance is required for all international orders before the order is processed and dispatched.

  • Cash on Delivery: COD is not available for international orders.

  • Courier Partner: International orders are shipped through our designated international courier service.

  • Delivery Time: International delivery times may vary depending on the destination and courier service.

Order Tracking

  • Once your order is dispatched, you will receive your tracking details via email or through our customer support.

  • You can use the tracking details provided by the courier to track your shipment.

Returns & Exchanges

For details on returns, exchanges, and related costs, please refer to our [Return & Exchange Policy] page.

Important Notes

  • Delivery times may vary during sales, promotions, public holidays, or unforeseen delays with courier partners.

  • Incorrect or incomplete shipping details provided by the customer may cause delays or delivery issues.

  • International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. These charges, if applicable, are the customer's responsibility.

  • The House of Noire reserves the right to update shipping charges and policies when necessary.

  • For urgent delivery requests or any shipping-related questions, please contact us before placing your order.